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CourseLevel 1Paid

Effective Communication in Care

The most important skill in care: listening well, using body language and tone, communicating when talking is hard, handling difficult moments, and keeping things private.

Modules
8
Lessons
8
Progress
0%

What you'll learn

  • Why communication matters
  • Listening well
  • Body language and tone
  • When talking is hard
  • Difficult conversations
  • Keeping things private
  • Working with others
  • Summary

Course content

Why communication matters

Listening well

  • Listening well

Body language and tone

  • Body language and tone

When talking is hard

  • When talking is hard

Difficult conversations

  • Difficult conversations

Keeping things private

  • Keeping things private

Working with others

  • Working with others

Summary

  • Summary