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CourseLevel 1Paid

Duty of Care

What duty of care means: keeping people safe and acting in their best interests within your role, balancing choice and safety, and handling complaints, mistakes and concerns.

Modules
8
Lessons
8
Progress
0%

What you'll learn

  • What "duty of care" means
  • Your duty of care in everyday work
  • Duty of care and the right to choose
  • When duty of care creates a dilemma
  • Comments and complaints
  • Accidents, incidents and mistakes
  • Raising concerns and whistleblowing
  • Summary

Course content

What "duty of care" means

Your duty of care in everyday work

  • Your duty of care in everyday work

Duty of care and the right to choose

  • Duty of care and the right to choose

When duty of care creates a dilemma

  • When duty of care creates a dilemma

Comments and complaints

  • Comments and complaints

Accidents, incidents and mistakes

  • Accidents, incidents and mistakes

Raising concerns and whistleblowing

  • Raising concerns and whistleblowing

Summary

  • Summary