CourseLevel 1Free
Communication and Person-Centred Care
How to communicate with warmth and skill, listen well, and put the person at the centre of their care — covering choice, dignity, independence, difficult moments, and working with families and the team.
Modules
7Lessons
7Progress
0%What you'll learn
- What person-centred care means
- The building blocks of good communication
- Listening and really hearing
- Communicating when it's harder
- Respecting choice, dignity and independence
- Handling distress and difficult moments
- Working with families and the team
Course content
What person-centred care means
- What person-centred care meansPreview
The building blocks of good communication
- The building blocks of good communication
Listening and really hearing
- Listening and really hearing
Communicating when it's harder
- Communicating when it's harder
Respecting choice, dignity and independence
- Respecting choice, dignity and independence
Handling distress and difficult moments
- Handling distress and difficult moments
Working with families and the team
- Working with families and the team, and recording well